苹果福音:美国Note7用户退款买苹果
2898
手机 2019-03-26 09:43:14 字数:508

据外媒报道,不出意料,三星Galaxy Note 7电池爆炸问题正在变成苹果的福音。美国过半Note 7用户计划退款或买iPhone。



三星宣布对Note 7进行召回正值iPhone 7发布并准备上市之际。作为召回计划的一部分,三星和运营商将为购买到故障机型的用户全额退款或更换新机。但是,新版Note 7供货一直紧张,这让用户左右为难。


对于这些消费者,选择无非有两种:等待新款Note 7,或者转投其他阵营。


如今,据SurveyMonkey对507位美国成年人的在线调查显示,超过26%的Note 7用户计划使用退款购买iPhone;超过21%的用户表示计划购买Galaxy S7等其他三星手机;高达35%的用户表示将退款,但并未说明未来将购买哪些设备;最后,只有18%的用户声称计划更换为新版Note 7。


不过在三星的声明中,Note 7用户的留存率要高得多。三星表示,自安全版机型“广泛提供”以来,约90%的用户都选择更换新版Note 7;三星还表示,美国和韩国的Note 7用户目前已经有逾60%更换了新版本。


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